Customer Service
24 hours a day, 5 days a week
Have questions, need assistance, or want to share your feedback? There are a number of ways you can contact us.
Save Time. Find Answers Online.
If you’re having difficulties, chances are the information you need is already online:
Fund Deposits, Withdrawals, Transfers
Sign in to the Funds Management System to withdraw funds from, transfer funds between, or let OANDA know you are depositing funds to your fxTrade accounts. This system provides detailed instructions (including OANDA addresses and account information for wiring funds). (See the fxTrade Accounts FAQ for more information.)
To find out about deposits and withdrawals you’ve already requested, use the Fund Inquiry Form.
Talk to a Customer Service Representative
Our customer service team is available 24 hours a day starting Sunday at 4 p.m. EST to Friday at 4 p.m. EST.
Email
Email us at
frontdesk@oanda.com
Phone
Call +1 212 858 7690 or
1 877 OANDA FX
to talk to a customer service representative.
Fax
+1 212 208 4356 or
1 877 264 2220
Feedback
We thank you in advance for your feedback, which helps us improve our products.
Please refer to our more detailed Risk Warning, and NFA's FOREX INVESTOR ALERT.