Customer Service

24 hours a day, 5 days a week

Have questions, need assistance, or want to share your feedback? There are a number of ways you can contact us.

Save Time. Find Answers Online.

If you’re having difficulties, chances are the information you need is already online:

Fund Deposits, Withdrawals, Transfers

Sign in to the Funds Management System to withdraw funds from, transfer funds between, or let OANDA know you are depositing funds to your fxTrade accounts. This system provides detailed instructions (including OANDA addresses and account information for wiring funds). (See the fxTrade Accounts FAQ for more information.)

To find out about deposits and withdrawals you’ve already requested, use the Fund Inquiry Form.

Talk to a Customer Service Representative

Our customer service team is available 24 hours a day starting Sunday at 4 p.m. EST to Friday at 4 p.m. EST.

Live Help
Chat online to a customer service representative.

Email
Email us at
frontdesk@oanda.com

Phone
Call +1 212 858 7690 or
1 877 OANDA FX
to talk to a customer service representative.

Fax
+1 212 208 4356 or
1 877 264 2220

Feedback

We thank you in advance for your feedback, which helps us improve our products.