Forex Trading

Customer Service

24 hours a day, 5 days a week

Have questions, need assistance, or want to share your feedback? There are a number of ways you can contact us.

Online Resources

If you’re having technical difficulties, chances are the information you need is already online:

 

Fund Deposits, Withdrawals, Transfers

Log in to the Cash Management System to withdraw funds from, transfer funds between, or let OANDA know you are depositing funds to your FXTrade accounts. This system provides detailed instructions (including OANDA addresses and account information for wiring funds). (See the FXTrade Accounts FAQ for more information.)

To find out about deposits and withdrawals you’ve already requested, use the Fund Inquiry Form.

 

Talk to a Customer Service Representative

Our customer service team is available 24 hours a day starting Sunday at 4 p.m. EST to Friday at 4 p.m. EST.

Live Help

Chat online to a customer service representative.

FXTrade Customer Service Numbers

Chat online to a customer service representative.

Toronto      New York
+1.416.593.9436      +1.212.858.7690

 

Feedback

We thank you in advance for your feedback, which helps us improve our products.