OANDA Forex Forum

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OANDA hosts one of the longest-standing forex forums on the web. Since June 2000, our forum has given forex traders a vehicle for sharing views, airing grievances, and learning from each other. Membership in the OANDA Forex Forum comes with searchable access to diverse topic threads dating back to the very first forex forum posts.

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#1 March 9, 2012 17:52:00

chaffcombe
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Member #1145
From: Vic, Australia
Registered: 2002-08-06
Posts: 1197
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New desktop release

I've just upgraded to the latest version of OANDA desktop. Everything works fine on my Windows machine, but I can no-longer load the platform on my Mac. The FXTrade icon just bounces up-and-down on my dock - nothing else happens.

Any thoughts would be appreciated.

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#2 March 9, 2012 19:02:00

weejock2
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Registered: 2006-07-18
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New desktop release

quote:
Originally posted by ~chaffcombe:
Everything works fine on my Windows machine

Any thoughts would be appreciated.

Use the windows machine!  -

http://www.youtube.com/watch?v=BVECpIxrR_0

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#3 March 10, 2012 00:50:00

cLeo
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Registered: 2011-04-26
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New desktop release

Was also unable to launch the new desktop on my Mac Friday morning. Neither FXTrade nor FXTrade Practice worked. I didn't even get a bouncing icon.
(Using Snow Leopard).

[ March 10, 2012, 01:31 AM: Message edited by: cLeo ]

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#4 March 11, 2012 13:04:00

Webfox
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From: Russia
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New desktop release

Here the same, using Mac OS X Lion, its only bouncing and when bouncing stops after a long while, and no platform at all, and I than click it than it disappears from the dock. Some fixes needed to get it working, hope its done soon. (Downloaded the latest version today but the same..)

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#5 March 11, 2012 14:33:00

toothmaster
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From: Oregon
Registered: 2005-11-19
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New desktop release

My MAC as well..... This is VERY ANNOYING Oanda......

[ March 11, 2012, 02:48 PM: Message edited by: Wm.A ]

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#6 March 12, 2012 09:07:00

OANDA_Sabrina
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From: Toronto
Registered: 2010-09-14
Posts: 1107
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New desktop release

Hi everyone,

Thank you for reporting this issue to OANDA. We have been able to isolate the issue with the Mac fxDesktop and will be releasing an updated version over the next few days.

Thank you for your patience,
Sabrina

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#7 March 13, 2012 09:49:00

OANDA_Sabrina
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From: Toronto
Registered: 2010-09-14
Posts: 1107
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New desktop release

Hi everyone,

An update was made last night to address the issue with the fxDesktop for Mac OSX. Please download a new version from the fxDesktop page:

http://fxtrade.oanda.com/trade-forex/fxtrade/desktop

Thank you for your patience with this issue,

Sabrina

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#8 March 13, 2012 19:32:00

chaffcombe
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From: Vic, Australia
Registered: 2002-08-06
Posts: 1197
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New desktop release

That's better - thanks

~chaffcombe

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#9 March 13, 2012 22:03:00

toothmaster
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From: Oregon
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Posts: 48
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New desktop release

Working great here too..... Thank you everyone at Oanda.

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#10 March 14, 2012 02:25:00

praveenpious83
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Registered: 2011-06-21
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New desktop release

Offtopic: Is there any change log to know what has changed from the previous desktop versions? The old fxtrade.jnlp file is working fine at my end.

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